Return Policy

Return Policy

The Bling return policy can be found on the Bling FAQs. If you experience a problem with your purchase or Item, and you cannot find the proper answer on our FAQs page, please contact us at support@bling.co.id.

Bling Responsibilities for Item Transactions:

Seller will ship the Item directly to the Buyer. Bling, through the Payment Processor, will issue payment to Seller within 7 days of the date of evidence of Buyer’s receipt of the Item(s). In the event that a Buyer disputes the Item for any reason, Bling may, at its sole discretion, delay the distribution of payment, request the Item be sent to Bling, request the Item be returned to the Seller, or issue a refund to the Buyer. This list of actions is meant to be illustrative rather than exhaustive.

For Transactions subject to the Verification Opt-In, Bling conducts a verification process using commercially reasonable efforts to determine the authenticity of each Item and the accuracy of the Item’s description, including its condition (“Item Verification”). Notwithstanding the foregoing, to the extent permitted by applicable law or as otherwise set out in our High Value Loss Reimbursement Policy, Bling shall not be liable or responsible for any User’s damage, direct or indirect loss, costs or expenses arising from any Item Verification, regardless of whether or not such damage, loss, costs or expenses arise from the negligence of Bling. In the event that an Item cannot be authenticated, or is determined to be inaccurately described, Bling shall notify the Buyer and the Seller of Bling’s conclusion, which results in an automatic cancellation of the Transaction and a refund to the Buyer’s Payment Method. Once Bling determines that the Item meets the necessary criteria, in the event that an Item is authenticated, Bling will ship the Item to the Buyer, and will provide shipping notice and tracking information. Except as may be otherwise set out in our High Value Loss Reimbursement Policy, Bling shall not be responsible for any Item that is damaged or lost during shipping. As above, Bling, through the Payment Processor, will issue payment to Seller within 7 days of the date of evidence of Buyer’s receipt of the Item(s). For further information about Bling’s roles and responsibilities, visit the Bling FAQs. For certainty, Bling does not conduct an Item Verification, unless a Buyer selects the Verification Opt-In at the time of the Transaction.

Bling may, in its sole discretion, provide historical Bling sales data and estimated values for Items. Bling is under no obligation to provide such data, but rather may choose to do so for the benefit of its Users. Bling’s historical sales data and estimated values in no way suggest or guarantee that Items will sell for an amount that is close to or that exceeds the amount of any past Transaction or for estimated value. We hereby disclaim all liability for any claims arising from, in connection with or relating to any historical sales data or estimated values for Items that we may provide on the App. You hereby remise, release and forever discharge Bling and the Bling Representatives of and from any and all claims whatsoever which you ever had, now have or may hereafter have, whether at common law, in equity, by statute or otherwise, whether now known or unknown, arising from, in connection with or in respect of any historical sales data or estimated values for Items that we may provide on the App.